What Is A Pre-Order?
It is an item that has yet to be released. By pre-ordering, you secure an item, and it will be
shipped out to you when it has been released. Very Popular and/or limited items may pre-sell
out, and not be available unless you booked your item through a pre-order. Pre-ordering is the
only way to guarantee that you will receive an item you really want, while also saving money on
the retail price. When merchandise arrives, pre-orders are first to be fulfilled! Pre-Ordering with
GeekPlace.ca is the only way to go!
Placing Your Order
Placing an order is easy! Simply place the items that have a pre-order status indicator on them,
in your cart and then check out. Please be aware that our website may not allow you to order
in-stock items in the same cart as pre-order items.
All pre-orders must be paid in full at the time of checkout.
Shipping / Local Pickup of Pre-Orders
Shipping: If you are having multiple pre-order items shipped to you and they arrive here at
different times, we will hold the items for you until they all arrive so they can ship together.
This way, you are only paying once for shipping. If you are ordering items with release dates
that are months apart, make sure to place several orders, otherwise they will all be shipped
when the later releases arrive.
Local Pickup: If your shipping address is in Quebec, this option will be available on checkout.
You may pickup your order when it is ready. If you pre-order multiple items with different
release dates, or ones that happen to come in at different times, we will process them
individually as they come in for you.
Estimated release dates are exactly that, estimates. All release dates are subject to change by
the manufacturer(s), and out of our control. The shipping dates listed are based on information
that we receive from the manufacturers. We try to provide the most accurate ship dates we
can, however the collectible toy industry is known for late releases. We do not recommend pre-
ordering items with the intentions of having them in time for a specific date, unless you are
prepared for the possibility of not receiving the items by said date.
Cancellation of Pre-Orders
If you cancel a pre-order within 48 hours, there are no penalties to pay. When an order is
cancelled by a customer, we cannot cancel the order from the manufacturer. Therefore if you
cancel a pre-order after 48 hours of placing it, you will be charged a 20% cancellation fee of
your total order.
If an item is more than 6 months late from the expected release-date, you may contact us to
cancel your order without penalty.